If you wish to return a product, please get in touch with our team via our contact page or by telephone. Returns will only be accepted if they are approved prior to returning the goods and a returns form is submitted.
Check Your Eligibility:
- We accept returns for products in saleable condition.
- We do not accept returns for opened products.
- Products must be returned within 30 days of purchase.
You must include a completed return form with your package so our team can identify your order. Click the image below and enter your details then email to us or print the form to include in your parcel.
- Great Aussie Lawns Return forms can be found here.
Please note: Change of Mind cost to return is the customer's responsibility. Refunds/Exchanges will be processed within 14 days of receiving the returned goods.