Where do you ship to?

Great Aussie Lawns offers delivery to all parts of Australia.  We use Australia Post and the most competitively priced courier companies depending on your location. When you select your products and go to the checkout, your delivery costs will be calculated and displayed prior to you checking out your items.  Shipping costs are based on location and weight.

We may contact customers on orders to remote rural locations if necessary.

When can I expect my order?

When placing an order, the goods will be ready for pick up or dispatched within 2-4 days.  While most products are pre-produced and in stock at the time of ordering, please note that some products require longer dispatch times as we produce seed blends in busy periods.

When your order has left our factory it will take around 4-6 working days for delivery.  Please use the tracking information we provide to know when delivery is expected.

If you are contacted via a delivery company with an issue regarding your goods please contact us via phone or email and we will assist.

Faulty or Damaged Goods

If the shipped goods were found to be faulty or damaged, please contact us immediately (within 24 hrs). We can organise the return of the goods, replacement stock or a credit.

Returns

If you wish to return a product please get in touch via our team via our contact page or by telephone.  Returns will only be accepted if they are approved prior to return.

Western Australia Orders

Please note that Quarantine restrictions apply to seed orders entering Western Australia. All seed that is purchased needs to be processed through the WA quarantine department. Please note:

• In order to send seed to WA it must be tested and approved for import. We may have to contact you if your chosen seed is not able to be sent.  You can contact us to check prior to purchasing.
• We provide all the necessary paperwork. Order as normal through our website.
• We cannot send Fertilisers to Western Australia (Exception: for Nitro Green Iron Boost Fertiliser, which can be imported).
• We process paperwork in order to send goods to WA however you may be contacted by the relevant authority if there are charges to pay. 

Tasmania Orders

Please note that Biosecurity restrictions apply to seed orders entering Tasmania. All seed that is purchased needs to be processed at the border.

• For orders to Tasmania: For further information and to see if there are applicable inspection charges please visit Biosecurity Tasmania and read their Biosecurity Fact Sheet.
• We process paperwork in order to send goods to Tasmania however there is a charge for inspection which is usually around $33. Click here to see the current charge.  

Do you Ship Internationally?

No, we cannot send orders to overseas addresses.