Shipping and Returns
*PLEASE NOTE: It is the customers resonsibility to provide a delivery address that is accessible to our freight partners. This includes ensuring safe access for drivers to deliver goods by opening gates and or restraining animals on the property. Please use the tracking information we provide to know when delivery is expected. If goods cannot be delivered it is the customer's responsibility to pay re-delivery costs.
Where do you ship to?
Great Aussie Lawns offers competitive delivery rates to all parts of Australia. We use Australia Post and the most competitively priced courier companies depending on your location.
When you select your products and go to the checkout, your delivery costs will be calculated and displayed prior to you checking out your items.
When can I expect my order?
When placing an order, the goods will be dispatched within 2-5 days. While most products are pre-produced and in stock at the time of ordering, please note that some products require longer dispatch times as we produce seed blends in busy periods.
If we cannot process an order we will contact you by email or phone. For enquiries regarding tracking an order, please contact us and we will follow up with all details via email or phone.
We offer Flat Rate Shipping for Lawn Seed and Fertilisers*
up to 1kg Lawn Seed or Fertiliser $14.95
up to 15kg Lawn Seed or Fertiliser $24.95
up to 25kg Lawn Seed or Fertiliser $34.95
*Please note Western Australia, NT, Rural areas in QLD, NT and WA prices vary. Please contact us for a quote.
Norfolk Island we ship Express up to 5kgs.
We may contact customers on orders to rural locations that are over 26 kilos as shipping freights are estimated. Actual costs may vary.
Western Australia and Tasmania
Please note that Quarantine restrictions apply to seed orders entering Western Australia and Tasmania. Due to this, all seed that is purchased on the Great Aussie Lawns site needs to be processed through the applicable state’s quarantine department.
Faulty or Damaged Goods
If the shipped goods were found to be faulty or damaged, please contact us immediately (within 24 hrs).We can organise the return of the goods, replacement stock or a credit.
Do you Ship Internationally?
If you are interested in purchasing our products and require international shipping please contact us at: firstname.lastname@example.org or phone (0061) 3 9462 3712